Letter: Mouth seems biased
Published 5:00 pm Thursday, April 18, 2013
The Mouth has been way off on and biased in its restaurant reviews lately: 42nd Street (42nd Street Café and Bistro: a local treasure, Coast Weekend, Jan. 24), Riverview Buffet (Riverview Buffet does not impress the Mouth, Coast Weekend, March 14) and Blue Scorcher Bakery (Blue Scorcher Bakery and Café, Coast Weekend, April 4).
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When eating out, it is not just quality or service or cost alone that makes a restaurant experience, it is all these things combined. When reviewing a place on a single visit a place that you have been before all previous experiences must be wiped from your memory, and that one time must be considered.
The review of the 42nd Street was way off. I have been there twice and can say I have not even had close to as an enjoyable experience as the reviewer had. The reviewer walked in with an opinion of what the restaurant was going to be before they wrote their column.
They even used the line as a regular of the restaurant. The reviewer was going to give it a favorable review no matter what. This might be a good restaurant, but five stars is not appropriate, and I do not place this restaurant as the best in the Columbia Pacific region.
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There have already been several letters citing the reviewers flaws at the Riverview Buffet. If you walk in with the attitude of quality is almost always sacrificed for quantity, you have your mind made up about buffets.
I will also say that talking about general buffet uncleanliness in an article about a specific restaurant is unprofessional. Unless you observed specific health code violations it did not need to be brought up in the article, and the Mouth owes an apology on that topic to the Riverview Buffet. After reading the rebuttals of this failed review and other failed reviews, I cant wait to go and enjoy this place for myself.
When you review a bakery (Blue Scorcher) and say you walked out with a loaf of bread and do not discuss that it cost $6 or more for that loaf, there is something biased or missing from that review. I walked into the Blue Scorcher the other day and walked out because I dont care how good bread is, no bread is worth $6 a loaf.
It seems that the Mouth used to take multiple trips before reviewing a restaurant. This way, the readers were given a full and impartial review. Now the Mouth does not seem to have an open mind any more, and seems to have a certain arrogant idea of what food should be.